YOU’VE FOUND A PRACTITIONER WHO WILL ACTUALLY LISTEN
THE CONSULTATION PROCESS
STEP 1
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Book a New Client Consultation
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You’ll be asked various questions to help us tailor our suggestions for further lab testing.
STEP 2
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Personalized suggestions
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We’ll recommend the best next steps for your at-home labs and supplements.
STEP 3
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Protocol implementation
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Based on your symptoms, labs, and concerns, your protocol will be created and started.
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"Astonishing results! I initially consulted with Evan for GI issues. I followed the protocol and was amazed by the wonderful results. I have continued to follow his lifestyle recommendations. I feel 100% better today after 3 months of supplements! I have the utmost confidence in Evan!”
 - Linda T.
FAQ
Quick Links
Consultation Process | Lab Test & Supplements | Products & Shipping | Return Policy | Others
How is Mr. Evan Brand, BCHN, FNTP’s method different from other practitioners?
Is Mr. Evan Brand, BCHN, FNTP an MD?
Can my spouse, partner, and/or children all work with you?
How long does it take to get results?
Consultation Process
How do the free consultations work?
Communication Outside of Scheduled Consults
Do you do any in-person consultations?
How long are the consultations?
How do I complete my new client paperwork?
Cost
What are the rates for consultations?
What is your cancellation policy?
Why was I automatically charged for the consultation fee and/or why was my invoice for the test and supplements canceled?
Does he offer any discount if more than one family member signs up to become a client?
How much do the lab tests cost?
Does my new client consultation fee include follow-ups, supplements, or lab tests?
What is the average cost of the first appointment including my consultation and labs?
How much do the wellness programs cost after lab work?
Do you take insurance?
What type of payments do you accept?
Why was I charged a lab read fee?
Products & Shipping
All ingredients for Aura Roots supplements can be found on auraroots.com and further information can be requested via email.
It is the client’s responsibility to make sure there are no specific allergens in the supplements before they are shipped, the best time to address this is during the supplement program design. If products are sent and allergies are found after the fact, our return policy applies.
What shipping method is used for my supplements?
How soon does my order ship once I place an order?
What are your shipping terms?
Return Policy
All sales are final.
We do not accept returns for supplements due to their sensitive nature. We do not accept returns for prepaid test kits.Â
We do not give refunds.Â
The ingredients for our supplements are available on auraroots.com and, for non-Aura products, the ingredients list can be requested prior to purchasing.
Reports of products with manufacturing defects or order discrepancies must be communicated to via email within 72 hours of receipt to qualify for return/replacement.
For more information on our other policies, you can go to evanbrand.com/terms
For more information on what conditions we can help you address, you can go to evanbrand.com/conditions or email us at [email protected]